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Privacy Complaint

Effective Date: November 2018


Policy Statement

Columbia University Healthcare Component (CUHC) has established a process for a patient to file a privacy complaint. The patient also has a right to file a complaint related to a privacy policy without alleging a violation of their rights.  


Columbia University will mitigate to the extent possible any harmful effect that is known or resulting from an unauthorized or improper access, use or disclosure of Protected Health Information (PHI).


Reason(s) for the Policy

To outline the mechanism for individuals to report complaints regarding privacy practices; including the process to respond to a complaint.


Primary Guidance to Which This Policy Responds

HIPAA Privacy Rule § 164.530 Administrative requirements


Responsible University Office & Officer

Office of HIPAA Compliance, Chief Privacy Officer


Revision History

Issued:            December 2003

Revised:          September 2008, September 2012, November 2018


Who is governed by This Policy

 All Columbia University Healthcare Component (CUHC) workforce members


Who Should Know This Policy

 All CUHC workforce members


To see the full text of this policy, please use the link on the right.